Strong knowledge of the surrounding area and all recreational, hospitality and business related information. Secured access points and communicate with security staffs (night shift). The Best Concierge Resume Samples 278 Search Results. Addressed questions and concerns of prospective or current residents and families. Developed surgery volunteer program, led orientation, established duties, supervised and coached volunteers. Resolved problems and complaints that residents may have. Sort by: relevance - date. Deliver any mail, packages and newspapers to the owners of the building. Addressed resident concerns and issues in accordance with the company's customer service standards. Greeted and assisted store beauty clients in high volume retail setting. Performed office duties on a temporary basis when needed. Secured the building by monitoring systems, performing facility walkthroughs, and controlling access to owners' units, thereby achieving a zero incident record for over three years. Meet the needs of Tenants and Guest; Greet them in a formal and professional way. Developed marketing programs with the hotel restaurant to increase weekend occupancy and midweek restaurant sales. The Intercontinental New York Times Square pairs modern luxury with the hustle and bustle of New York's most desirable neighborhood. A concierge provides guests with information about locations and services outside of the hotel. Sales Agent. Assisted with inventory control and restocking of products. Welcomed, checked-in and provided service to families, patients, staff and guests at hospital reception desk and in surgery family waiting room in a confidential and diverse environment. Attended to resident requests and utilized multiple resources both in house and external vendors to resolve problems and complaints. Ordered and distributed office supplies while adhering to a fixed office budget. Greeted incoming and outgoing residents and guests. Summary for Concierge Resume. Followed safety and infection control. Interacted constantly with all internal departments to ensure consistent lines of communication related to all guest requests originating with the concierge team and confirmed all guest requests via documentation in the interdepartmental software system and email. In charge of maintaining key storage for residents. It is short, and as a jobseeker, your cover letter should be no more than half a page. Arranged for the replacement of items lost by travelers. Managed customer analytics to include staff engagement. Communicated between nurses, pharmacist, lab staff and doctors. Understood principles of auditing, balancing, and closing out accounts. Concierge services are a fairly recent addition to the luxury industry; all thanks to the constantly changing business environment, the technological advancement, and the long working hours of the working professionals. Monitored income expense sheets to track and adjust expenses. Manage Home Center. Managed incoming labs results and other prescriptions orders and properly located in patient's charts. Apex Concierge Services promises to deliver top-tier, luxury concierge services to high-income and sophisticated clientele in the Greater New York City, Long Island, and practically anywhere our services are needed. Highly effective coordinator of high-end guest services with over 10 years of experience in travel and entertainment planning. Answer any questions on the community amenities and assist residents with gate cards/keys. Consistently provided Forbes Five Star and AAA Five Diamond service for every guest and every interaction. Highly skilled in coordinating team activities by creatively developing and implementing strategic plans â¦ See our sample Concierge Cover Letter. Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills.Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. Executive office and business professional who goes above and beyond basic tasks and takes on multiple projects at once. Served as a liaison between varieties of medical practices to direct patients through medical clearance workup. Answer alarms and investigate disturbances. Communicated any issues between management and patrons. Concierge Ambassador Job Description We are seeking energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-riseâ¦ yearsâ experience in luxury busy retail environment Must have experience delivering exceptional serviceâ¦ Performed one on one consultations with guests regarding personal, cosmetic and beauty products, Participated in product sampling program to engage guests for repeat clientele, Attended monthly sales and product trainings to ensure sufficient sales practices, Engaged with store guests and built strong relationships. Directed, oversaw, and trained department staff. Their role includes: offering information about nearby locations, calling taxis, storing luggage, making travel arrangements and dinner reservations, and running errands for guests. Posted room charges and taxes to guest accounts. Maintained company legal documents including employee and client files. Managed wide variety of resident services and administrative tasks to resolve issues quickly and efficiently. Summary. Profound experience in detecting signs of emergency and reacted immediately. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Fostered 20% increase in customer loyalty by implementing interaction improvements. Luxury Concierge jobs in London. Managed buying and selling of goods online via third-party sales venues such as eBay and Etsy. Tracked room revenues, occupancy percentages, and other front office statistics. Inspect work area and make sure lobby is in good order. Edit, edit, edit. Responsible for completing paperwork such as work orders, complaints, incidents reports etc. Monitored delegated measures to comply with government regulations. Assisted in providing customer service and data entry for nursing. Made follow up appointments for patients for Doctor's office. Sort by: relevance - date. Led the opening of a new property in Austin, establishing the operating procedures and training new hires, Created the new property brochure, website and quarterly newsletter as well as offer notary/translation services, Coordinate often complex requests and build positive relationships with residents and neighboring businesses, Spearhead fund raising events, residential outings and championed a recycling program that reduced waste 75%, Planned and coordinated travel itineraries for clients, out-of-town guests and corporate employees consisting of hotel, meal and car reservations including day/night event reservations, Maintained valuable relationships with a variety of vendors throughout the city, ensuring clients receive VIP treatment, Assisted marketing team in coordination/hosting of in-store events; managed RSVP's, email communications, gift bags and VIP guest room set up/monitoring. 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